Are you concerned that your internal resources won't be able to keep your IT operations up and running as threats from viruses, hackers and disaster increase every day?

All you need for stress-free and reliable IT. TOOSO provides everything from procurement and installation through to ongoing maintenance and support.

Our service includes managing your distributed environment, helpdesk, services management, moves and changes, asset management and desktop network management. For more information.

Our Network Assessment solution is a collaborative effort with you. We work closely with you and focus on your strategic business goal and objectives. Whether you want to increase...

From product acquisition to disposal, TOOSO' certified technicians can support the entire life-cycle of your IT assets providing customized desktop services based on the nuances of your environment and the technical capabilities of your end-users.

To help your staff use, manage, and interact with technology, TOOSO offers the following services:

According to Gartner Group research, hardware and software purchase prices account for only about 20 percent of today's IT budgets, with more than 70 percent being spent on service and support.

Today the gap between acquisition and total ownership costs is particularly wide in the client-computing arena, where administration and management expenditures can boost 3-year TCO for a US$2,000 PC to more than US$20,000. And the growing complexity of desktop IT keeps TCO climbing higher.

Collaborate with the experienced professionals at TOOSO Services to contain the cost and minimize the headaches involved in supporting your critical desktop systems.

We can help you tighten control over procurement and asset tracking, speed and simplify deployment, keep pace with fast-changing technology, maximize user satisfaction and productivity, and free scarce technical expertise to focus on your core business initiatives.
Desktop Support
As the name implies, the TOOSO desktop team provides a personal touch by arriving at your desk to troubleshoot problems with software applications, operating systems, printers, and network connectivity. Additionally, TOOSO offers Remote Level 2 Desktop Support to anyone, anywhere, at any time. By using the latest Internet technologies, our highly skilled desktop team can triage and resolve problems as well as handle configurations, patches, printer setups, and network connectivity issues: all accomplished remotely!

Platform Management
Keeping pace with frequent security and software updates, new technologies, and the latest devices can be a full-time job. Securing and backing up your data is just as important but unfortunately a very time-consuming process. TOOSO can manage all your desktop assets, freeing you up to focus on strategic goals and business objectives. Our support program includes the following services:
Security/anti-virus management
OS and software patch management
Desktop and laptop backups
Wireless device support (e.g. Blackberry and wireless routers

Technical Support Services
It's TOOSO' Technical Support Group to the rescue when your printers, servers, desktops, or laptops require break/fix services. Certifications from major vendors including Dell, HP, IBM, and Apple demonstrate the broad skill set we offer. Our special "Depot Express" service provides overnight replacements for companies requiring equipment support for remote locations.

Asset Tracking
TOOSO will keep you organized by gathering detailed data about your IT assets, including serial numbers, application versions, how the machines are working, and their overall effectiveness. Through audits and subsequent recommendations, TOOSO will ensure license compliancy, improve systems performance, and obtain maximum value from your IT investment.

Projects
TOOSO' Desktop team is happy to complete special projects throughout the life-cycle of your equipment. Whether you need assistance with migrations and roll-outs (e.g. Windows Vista  Windows 7) or you want to create a standard image for use in the future, our experienced technicians provide top-of-the-line desktop services.

Executive Support Program
At TOOSO we treat everyone we serve as a VIP. We also recognize, however, that business executives often have special needs to accommodate their fast-paced, demanding schedules.

That's why we offer an extended level of support. It's a proactive program with a dedicated TOOSO team that serves only executives. The 7x24 personal attention and rapid response is not only appreciated by executives but also reflects positively on the IT organization itself!

From the right procedures to proactive initiatives, you can trust TOOSO to offer:
Experienced, certified technicians
Access to cutting-edge technology
Creative solutions tailored to your needs
Recommendations that lead to call avoidance
Vigilant project management throughout the life-cycle of all equipment
IT support that fosters business growth